Privacy

Beta notice: This accurately summarises the current beta’s design and still requires professional review before a general public or paid launch.

WideLoad™ is a brand of Blooming Pty Ltd as trustee for the Anthony Ridout Family Trust. This notice covers the WideLoad website, beta app and enquiries.

Website and enquiries

When you contact us or request beta access, we may receive your name, contact details, organisation, role, location and anything included in your message. We use it to respond, administer the beta and improve WideLoad. We do not sell personal information.

Routes, movement-record logs and saved runs

The beta has no user accounts. The load profile, movement-record log and saved runs are stored in the browser on that device. A shared-run link contains route labels and coordinates; anyone who receives the link may open that route, so it should be treated as movement information.

Permit PDFs

A selected permit PDF is read in the browser using an on-device PDF library; the PDF file is not uploaded to WideLoad. To locate the roads extracted from the permit, derived road-name searches are sent to third-party mapping and geocoding services.

Movement-record photos

When a user chooses Photo the form, the photo of the Queensland Pilot/Escort Movement Record is sent over HTTPS to WideLoad's reading service and passed to Anthropic's Claude API for transcription. WideLoad's service uses the image for that scan and does not write it to disk, log its contents or store it in a database. The app may create close-up crops of the same image to improve handwriting recognition. Users can instead type or use their phone's on-device text scanner without uploading the photo.

Mapping and location services

Road and address names extracted from permits or movement records, address searches, proposed routes, map layers and hazard checks call services operated by Queensland Government, OpenStreetMap community services and their infrastructure providers. If the user enables the live follow or centre-me functions, the browser requests device location permission and uses that position to show the user on the run.

Ask AI

The current Ask AI feature opens an AI assistant with a prepared question that can include load dimensions, route endpoints, the number of pinned streets and whether a permit route is loaded. Users should review the prepared information before continuing with that third-party service.

Access, correction and questions

You may ask to access or correct information held through an enquiry, or raise a privacy concern, by emailing privacy@wideload.au.

Last updated: 10 August 2026.